LeadFlow

Terms of Service

Last updated: 8 October 2026

These terms apply to your use of LeadFlow AI at https://leadflow.life, operated by Zac Anthony Van der Merwe (ABN 74 490 428 767), Brisbane, Queensland 4053, Australia ("we", "us"). By creating an account you agree to these terms and our Privacy Policy.

1. The service

LeadFlow helps businesses find prospects, research them and draft outreach emails with AI. When you approve a draft, LeadFlow opens it in your chosen email app; LeadFlow does not send emails for you or read your inbox. You can record when an email is sent and update each lead's stage. AI-generated content may contain errors, so you must review every email before sending it.

2. Accounts

You must be at least 18 and use LeadFlow for business purposes. Keep your login secure; you are responsible for activity on your account.

3. Subscriptions and payment

  • LeadFlow is a paid service. Prices and what each plan includes are shown before you subscribe.
  • Subscriptions renew automatically each billing period until cancelled. You can cancel at any time and keep access until the end of the paid period.
  • Fees are non-refundable except where required by law, including the Australian Consumer Law.
  • We may change prices with at least 30 days' notice; changes apply from your next billing period.

4. Acceptable use and outreach laws

You send every email yourself, from your own email account, and must:

  • comply with the Spam Act 2003 (Cth) and any other anti-spam and privacy laws that apply to you and your recipients;
  • contact only businesses where you have a legitimate reason to, identify yourself accurately, and honour unsubscribe requests promptly;
  • comply with the terms and sending limits of your email provider;
  • not send misleading, harassing, unlawful or bulk unsolicited messages, or use LeadFlow to collect personal data unlawfully.

We may suspend accounts that breach these rules or put our service at risk.

5. Reviewing and sending outreach

You are responsible for checking every draft — including facts, contact details and tone — before you send it. Sending happens in your own email app, outside LeadFlow, and "Mark as sent" is a record you keep for yourself.

6. Your content

You own your business profile, leads and emails. You give us permission to process them only to provide the service. LeadFlow's software, design and brand remain our property.

7. Third-party data and services

Lead details come from Google Places and public business websites and may be incomplete or out of date. We do not guarantee results, reply rates or sales.

8. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, the service is provided "as is", and our total liability is limited to the fees you paid in the 3 months before the claim. We are not liable for indirect or consequential loss.

9. Ending your account

You can stop using LeadFlow and request deletion at any time by emailing zacvander@outlook.com. We may suspend or close accounts that breach these terms, with notice where reasonable.

10. Governing law

These terms are governed by the laws of Queensland, Australia.

11. Contact

zacvander@outlook.com